Now available on Amazon
The Harmony Dividend
Predict and prevent workplace conflict — and turn potential flashpoints into performance. Built on the ACCORD360 Assessment™ and proven behavioral frameworks.
Published by PaxAccord Solutions
Why this book
Workplace conflict is rarely loud at first. It starts in sideways glances, in the meeting that ends with nothing decided, in the “just checking in” email that hides frustration. Left unchecked, these moments calcify into patterns that slow decisions, drain energy, and quietly bleed millions from the bottom line.
This book exists to stop that from happening. The Harmony Dividend is built on a simple premise: prevention beats damage control every time. Across industries and continents, leaders spend more on mopping up conflict than on building the systems that would have stopped it in the first place. This is not a manual for managing conflict once it’s raging – it’s a blueprint for ensuring it rarely gets that far.
Inside the pages
Learn to read tension while it’s still invisible. Use the ACCORD360 Assessment™ to reveal your team’s unique Conflict Signature – the behavioral fingerprint that predicts how pressure will play out. Re-engineer meetings, decision-making, and even workspaces so they encourage collaboration instead of competition.
- Predict tension before it starts
- Prevent costly breakdowns before they detonate
- Build trust that strengthens under pressure
- Turn personality clashes into sparks of innovation
- Design systems that eliminate conflict at the source
Real-world results
- A boardroom that intercepted paralysis and shifted to decisive action in six weeks.
- A hotel chain that defused a looming $2.3 million breakdown and converted it into an industry-leading advantage.
- A startup that redirected early signs of internal sabotage into record-breaking growth.
What you’ll walk away with
By the final chapter, you’ll have the frameworks, language, and tools to make harmony part of your organization’s DNA – and to cash in on the performance lift that follows.
Welcome to The Harmony Dividend – where predicting and preventing conflict is not a sideline skill, but your ultimate competitive advantage – the dividend that keeps paying out in speed, trust, and performance.
About the Author
Dr Johan van Staden is a Harvard-trained dispute resolution specialist with advanced qualifications in psychology and law. He equips leaders and teams worldwide to predict and prevent conflict before it takes shape, avoiding costly standoffs and wasted potential.
Johan’s work transforms potential flashpoints into opportunities for alignment and growth. With expertise in strategy facilitation, coaching, counseling, and psychometrics, he delivers practical tools that anticipate tension and convert challenges into innovation.
As founder of PaxAccord Solutions and creator of The Harmony Dividend, Johan helps organizations build cultures where tough conversations strengthen relationships – and where people collaborate seamlessly to achieve lasting results.